index

Thank You for Participating in the survey:
Features required for Effective Tourism Web Sites

The survey is part of my dissertation titled:

"Effective Tourism Web Sites: A Web-Based Survey and Tourism Web Sites Review"

The Raw Data is available in Microsoft Excell Format.

You can download the Raw data of the Survey here.

For the "Web Sites Review", 60 best tourism web sites were reviewed. Thirty web sites for each the World and New Zealand.

You can download the Raw Data of the Review here.

Please let me know if you have difficulty downloading the files.

The final version of the dissertation is now available in Microsoft Word for Windows 98.

(The files in Windows 95 are too big)

Executive Summary
Table of Content

Chapter One. Introduction
Chapter Two. Literature Review
Chapter Three. Methodology
Figure 3.3
Chapter Four. Web Based Survey
Chapter Five. Review of Tourism Web Sites
Chapter Six. Expectations vs. Delivery
Chapter Seven. Effective Tourism Web Sites
Chapter Eight. Discussions
Chapter Nine. Conclusions

References

Appendix 1. The Web Based Survey
Appendix 2. List of Tourism Web Sites for Review
Appendix 3. A Short Description of the Design Review Method
Appendix 4. Comments on the Web Based Survey
Appendix 5. The Web Based Survey Result
Appendix 6. Tourism Web Sites Review Result
Appendix 7. Web Design Review Result
Appendix 8. Microsoft Expedia Web Site Before and After Redesign with Lower Graphic
Appendix 9. Overall means of Response from the Three Categories
Appendix 10. Expectations vs. Delivery
Appendix 11. Sorted Means of Expectations
Appendix 12. Review Data of the 31 features on the World and New Zealand Tourism Web Sites
Appendix 13. Effectiveness Score